1 reviews | Active since Sept 2013
Good Day <br> I Lodge a complaint on the 22nd October, I forgot an email from MP to say to that someone will contact me regarding,no1 has since been in contact with me. I have even complained to Customer service via email at Cell on the 23rd no1 has gotten back to me with regards to alternatives.<br> <br> I have spoken to the agent who assisted me in the matter he advised me with regards to another dela & confirmed via email about the deal on Friday when i called yesterday he said that now too they dont have stock & that was the incorrect deal that he has falsely proviided me with. its been 3 weeks now & i still do not have device. i would like to know how Cell C can advertise something & cannot provide?? Vodacom Mtn Telkom all have stock just not Cell C? Customers has to suffer cause of CELL C agents that does not warn clients & Cell C That falsely advertises, the Cell C name is really going down the drain due to poor service. This has now become the clients problem?? when the network its self messed up.<br> <br> I will now forward my emails directly to Sales director Sean Collin & Marketing Director Dino Naicker due to the nature of failure to respond or provide Solutions.<br> <br> Janine.<br> ***
Best regards,
Best regards,
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