Still no response after 4 weeks

Hi its me again. After posting a complaint 4 weeks ago I still haven't had any response. They phoned me after my first post promising to help me as soon as possible. No luck. Their excuse is that they have no replacement phones. Are you really trying to tell me that out of all the thousands of phones you have you can't find ONE replacement phone for me. I went through the busy festive season having to get my clients to phone me back on my husbands phone because I couldn't hear them through my crackling phone. I wouldn't be making such a fuss if the phone was a couple of months old, but the fact that it was only THREE weeks old when it started giving problems. Cell C are so keen to get you to renew your contract, but once they have your money they couldn't care if you have a problem or not. They have the worst customer help. There is a big possibility that they are going to loss my three contracts and I certainly wont be recommending them to anyone in the future.

Debras