still no response

i wrote a review about Cellc on the 1st of January i was contacted by Moses on the 2nd of January they responded saying that Palesa is in contact with me but i have never been contacted by anyone by the name of Palesa i haven't heard of any progress from Moses it is the 10th of January today it is a full month already without any answers if there is no way foward can i have all 3 contracts cancelled and i will return your simcards and devises because clearly you do not care about your clients all you want is our money