STILL no reply on my numerous complaints??!!
Still no reply from my previous hello peter complain??
Why dont you get back to me regarding my enquiry? I app**** for a new contract and it was effected from july-as i remember correctly my debit order was only 700.00 and something rand.. This month it is 1000.00 and odd rand.. My new debit order amount should be R999.00 a month.... So now ive been receiving calls regarding i get discount on my amount-- is this for real or not?? and yesterday i also sent a fb msg and the only reply you gave me was there was an increase???So why do i sign an amount on a contract if it changes? I even asked that on my fb message and CELL C did read my message but ignored me??? Why are you guys sooo bad at Customer service??? you guys were great a few years ago but you guys seem to get worse everyday!!!
Cell C continues to offer great value and utility to customers through its suite of products. However, cost pressure necessitates pricing adjustments as is done annually.
Cell C has the right to change any of its charges from time to time, on notice to you, by means of publishing an amended tariff plan and submitting such tariff plan to ICASA.
We would also like to confirm that we do not offer discounts on contracts.
^MM
Cell C continues to offer great value and utility to customers through its suite of products. However, cost pressure necessitates pricing adjustments as is done annually.
Cell C has the right to change any of its charges from time to time, on notice to you, by means of publishing an amended tariff plan and submitting such tariff plan to ICASA.
We would also like to confirm that we do not offer discounts on contracts.
^MM