RA
Rossouw A

1 reviews | Active since Jun 2009

22 Dec 2021, 11:36

Still no refund on ***** incident

After countless mails I finally got a commitment from the ***** Department to arrange a refund. However, nearly four weeks later this has not happened.

Once again proving what an absolutely ********* company Cell C is!

0
Replies (3)
Cell C
Cell C's reply22 Dec 2021, 14:55
Official
Hi Rossouw 

Thank you for contacting Cell C. 

Do you perhaps have a reference number that we can follow up on? 

Regards
^MP 
RA
Rossouw A's update22 Dec 2021, 15:21
Reviewer Update
No, I was never given any reference number. Onkarabetse Letshwenyo was handling the case but she is now on leave.

So where does that leave me? Just another excuse for Cell C not to sort out your issues!
RA
Rossouw A's update24 Dec 2021, 23:06
Reviewer Update
Mail forwarded on 22 December as requested and no further feedback since then. It seems that Hello Peter is the only way to get any sort of reaction out of Cell C! So what happens now?