still no joy

I am once again dissapointed...I returned to the store on Fri 15 April after receiving a call from Maropeng. And yes my phone had been in the store for several weeks...I collected the phone but alas when I got home...still the same problem but now the screen also blacks out and does not come back on for at least 20 minutes.... Very frustrated now I returned the phone. I have not been able to get hold of Maropeng as the discussion we had was that should the phone not work a replacement will have to be done... Derrick from the store was an amazing help though and we booked the phone back in but now I am receiving notifications that the phone once again is being sent for repairs. The very same repairs that did not solve the problem 2times prior.... I am appalled at the disregard CellC shows its customers... The terrible service from the call Centre and also impossible it is to find a consultant that is handling your query....CellC you leave a lot to be desired and I am seriously contemplating moving to another network as this is just unacceptable..and very shoddy.keeping in mind that I have been without my own phone for almost 4 months now with no hope of ever getting it back really.