Still no joy!!!

After my last report almost a week ago I have received no joy yet, my tablet still has a broken screen, that was caused by either Cell C or one i its partners. I had one phone call from the call centre and that was it. Now it seems that they don't want to take responsibility for the smashed tablet because they cant find the culprit. The fact remains that I handed in n tablet with a wifi problem and I received one back with a broken screen, and was more than 6 weeks ago, pathetic is all I can say!!!!!