SV
Sunette V
1 reviews | Active since Jun 2016
11 Jan 2021, 12:45
STILL NO HELP FROM CELL C, for THEIR MISTAKE!!!!!
So this is day 7 without ANY thing that is RESOLVED!!!! Patience is running low!!!! My dad phoned them since the number is on his name and they could not give him the detail!!!!! We are paying R350 at month end and we cant even use the data, minutes or airtime, because the NUMBER STILL HAS NOT BEEN CODED AGAIN on YOUR system because CELL C decided to DELETE a number that we pay for!!!!
We are sitting with a pay as you go sim card waiting for something we pay for!!!!!! USELESS!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
11 Jan 2021, 13:11Good day Sunette Volschenk
Thank you for reaching out to Cell C.
Kindly send us a Private Reply with the Cell C/ID number in question so we can investigate and assist with your query.
^NZ
Thank you for reaching out to Cell C.
Kindly send us a Private Reply with the Cell C/ID number in question so we can investigate and assist with your query.
^NZ
Cell C's reply11 Jan 2021, 13:11
Official
Good day Sunette Volschenk
Thank you for reaching out to Cell C.
Kindly send us a Private Reply with the Cell C/ID number in question so we can investigate and assist with your query.
^NZ
Thank you for reaching out to Cell C.
Kindly send us a Private Reply with the Cell C/ID number in question so we can investigate and assist with your query.
^NZ
SV
Sunette V's updateReviewer Update
13 Jan 2021, 13:43WHAT IS THE POINT OF REPLYING PRIVATE IF NOTHING HAS BEEN DONE???!!!!!! IF ANOTHER CALL CENTRE AGENT TELLS ME TO CALM DOWN WITH THIS I MIGHT LOSE IT!!!! CELL C'S MISTAKE BUT DOES NOT FIX IT!!!!!!! THIS IS DAY 9 NOW AND MY PATIENCE IS GROWING THIN!!!!!!
SV
Sunette V's update13 Jan 2021, 13:43
Reviewer Update
WHAT IS THE POINT OF REPLYING PRIVATE IF NOTHING HAS BEEN DONE???!!!!!! IF ANOTHER CALL CENTRE AGENT TELLS ME TO CALM DOWN WITH THIS I MIGHT LOSE IT!!!! CELL C'S MISTAKE BUT DOES NOT FIX IT!!!!!!! THIS IS DAY 9 NOW AND MY PATIENCE IS GROWING THIN!!!!!!