GM
Godfrey M

1 reviews | Active since Jul 2020

10 Feb 2021, 09:09

Still No Feedback & Still getting Billed

10 days later I am still waiting for feedback, i had to call yesterday 2 of my 1st calls were disconnected... a guy answered & hung up on me after realizing that I am calling too often for something he cannot resolve, the 3rd 1 went through and something that was supposed to be done on the 8th of Dec it was only done yesterday after demanding to speak to a supervisor that's when she cancelled my contract but I'm getting calls from your sales guys trying to upgrade my contract, really??? After all this ****y service on top of that i get an invoice this morning & i have to pay again for for a contract i cancelled in Dec... After soo many years with Cell C I'm soo disappointed

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Replies (1)
Cell C
Cell C's reply10 Feb 2021, 09:39
Official
Good Day Mr. Mudzunga

Thank you for writing to us.

We have received your review regarding the billing of your Cell C account after cancellation.

Please accept our sincere apology for the service that you have experienced. Our team will contact you to assist.

^NZ