Still no feedback on cancellation!! Paid up and still being debited

<p>I emigrated to the UK mid Oct 2016 and prior to my move I vista's your Cell C Cresta branch to understand what my payment would be to settle the contract prior to me leaving. I was provided with the latest balance and the commitment amount to settle, I paid the full amounts as specified by the branch consultant on the 26th October and emailed the Proof Of Payment to Cell C but still no feedback,acknowledgement or even an email!!!</p> <p>Poor service for a prestige customer who was on your infinity package spending over R1.4k per month!!</p> <p>I was also debited at month end again!!! Sort this out immediately ensuring no impact to me as your customer! You can call me in the uk with pefix 0044 or email me urgently for all correspondence,POP etc.</p> <p> </p>