Still no feedback

Item: Cell C
Rating: 1
Author: Christelle T

Still NO RESPONSE...No call or feedback. Cell C - Please phone me urgently. This is really RIDICULOUS!!!

I have to rewrite this review because Cell C has still not sorted out my account. I have a huge issue with the billing of my Cell C account.

Cell C also sold 2 x data bundles to me (after I thought it was only one) but not only that, we aren't using it at all - as the lady said that both the mobile phones have dual sim, but neither my phone nor my husband's phone has dual sim.

I am currently paying for 2 sims that we aren't using AT ALL and want to cancel them...I have canceled this, but Cell C is still billing me.

Please phone me urgently

Helpful (0)

Replies (4)

Christelle T's updateReviewer Update

03 Sept 2021, 14:54

Please note that it's not a Social Media issue, but a billing issue.
I will appreciate an urgent reply, as this is now an issue that's been going on for longer than 2 months

Christelle T's update03 Sept 2021, 14:54

Reviewer Update

Please note that it's not a Social Media issue, but a billing issue.
I will appreciate an urgent reply, as this is now an issue that's been going on for longer than 2 months

Cell C's replyOfficial

03 Sept 2021, 15:45

You will be contacted and assisted accordingly.

^NH

Cell C's reply03 Sept 2021, 15:45

Official

You will be contacted and assisted accordingly.

^NH

Christelle T's updateReviewer Update

06 Sept 2021, 07:23

Still no response.
Come on CellC - this is ridiculous.

Christelle T's update06 Sept 2021, 07:23

Reviewer Update

Still no response.
Come on CellC - this is ridiculous.

Christelle T's updateReviewer Update

08 Sept 2021, 11:46

Still no response

Christelle T's update08 Sept 2021, 11:46

Reviewer Update

Still no response