NM
Namhla M
1 reviews | Active since Sept 2016
02 Sept 2016, 10:48
still no feedback
<p>I laid a complaint last week about the funds that were deducted from my account which were more than my monthly premium. The guy that was assisting me said I will be contacted as soon as possible and I will receive my funds back within 24 hours.</p> <p>I have called cell c customer service for about three times this week. They keep on telling me that the case is still active and has been assigned to someone for investigation.</p>
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Replies (2)
Cell C's replyOfficial
02 Sept 2016, 11:29We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Sept 2016, 11:29
Official
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
06 Sept 2016, 15:35Patrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Sept 2016, 15:35
Official
Patrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,