WB
Werner B

1 reviews | Active since Mar 2009

27 Oct 2015, 09:38

Still no feedback

This is now the 3 time no feedback on my previous requests. <br> <br> Again today I loaded 500mb on my phone and it only shows 80mb. They need to increase my limit and this will take 2 to 3 days to be action-ed by the back office. This is now the 4 complaint I have with Cell C and no response from Cell C. Every tie they say they will contact and reply with a email no email.

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Replies (1)
Cell C
Cell C's reply27 Oct 2015, 09:50
Official
Hello habana11,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN