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Jeremy S

1 reviews | Active since Apr 2012

26 Oct 2015, 14:19

Still no data after 8 months

In February I took out a Smartchat 3G contract. I should receive 1.5gig daytime and 1.5gig night time as well as 200 minutes of calls. I NEVER RECEIVED ANY OF THESE, GOING BACK TO CONTRACT INCEPTION DATE!!!! I HAVE MADE INUMERABLE CALLS TO YOUR USELESS CALL CENTRE, LOGGED AT LEAST FOUR CLAIMS on Hellopeter.com. STILL NOTHING IS FIXED!!!!!!<br> <br> You have no record of any of the claims I've logged. *** as well as various others. The most recent claim, logged last Tuesday ***) where you promised to get back to me in 48 hours has not materialised.<br> <br> Every month you do not allocate me my free data and calls, and you bill me for all my data and all my calls made. THAT IS THEFT!!!! I hereby serve notice to cancel this contract based on breach of contract from CELL C's side. Please note I will be cancelling my debit order immediately. If you useless ****S can't fix a simple problem in 8 months, and overbill me every month, I have no desire to do further business with you.

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Replies (1)
Cell C
Cell C's reply26 Oct 2015, 15:37
Official
Hello Jaje,

We sincerely apologize about the service you might have received.

Do expect a call from our team for further assistance.

Regards
Cell C | TM

Best regards,