KM
Kimon M

1 reviews | Active since Oct 2015

27 Oct 2015, 13:42

Still no call back or follow up

Good Day with regard to my complaint laid this morning & on the 22nd October,i have not received positive feedback regarding.<br> <br> I was contacted by Ma****ng this morning at 9:05am he told me that he will see what he can do for me regarding & he will call me back. I am still waiting 5 hours later i am still waiting. i have called & emailed Vusi with regards to a follow up & Details for Ma****ng at 11am i still have not received anything. I have now been put on hold for the past 30 mins speaking to 10 different people trying to get through to 1 person? Seriously is this the service we are paying & support this is the service we receive? & i am sure i speak for many!! all we get back is a reply from a PN that someone will contact you but the person never does like i am still waiting on Ma****ng to call me back as well as Vusi after all the emails & calls i have made. <br> <br> This is really pathetic service that us as Clients doesnt not get taken seriously does not get looked after but Cell C expects Sales... let some1 skip 1 payment then they are quick to pick up the phone & call for there money. All my eamils will get forwarded onto Sean Collin sales director!<br> <br> Janine<br> ***

0
Replies (1)
Cell C
Cell C's reply27 Oct 2015, 14:28
Official
Hello Kimon.D,

Thank you for posting to us.

A follow up request has been sent to Maropeng and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN