KS
Keitumetse S
1 reviews | Active since Aug 2009
17 Jan 2023, 09:51
Still haven't received feedback on my complaint and send requested payment proof for the third time on 10 Jan 2023, the only thing received was acknowledgement of receipt, no paid off letter. Disgusting company!
Still haven't received feedback on my complaint and send requested payment proof for the third time on 10 Jan 2023, the only thing received was acknowledgement of receipt, no paid off letter. Disgusting company!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
17 Jan 2023, 09:59Good day Keitumetse,
Thank you for reaching out to us regarding your pending query.
Kindly receive our sincerest apologies that the query is taking longer than expected. We have sent a follow up request to our Team for urgency on the matter.
Regards,
^TN
Thank you for reaching out to us regarding your pending query.
Kindly receive our sincerest apologies that the query is taking longer than expected. We have sent a follow up request to our Team for urgency on the matter.
Regards,
^TN
Cell C's reply17 Jan 2023, 09:59
Official
Good day Keitumetse,
Thank you for reaching out to us regarding your pending query.
Kindly receive our sincerest apologies that the query is taking longer than expected. We have sent a follow up request to our Team for urgency on the matter.
Regards,
^TN
Thank you for reaching out to us regarding your pending query.
Kindly receive our sincerest apologies that the query is taking longer than expected. We have sent a follow up request to our Team for urgency on the matter.
Regards,
^TN
KS
Keitumetse S's updateReviewer Update
17 Jan 2023, 11:19Received sms reference for this complaint, waiting to see how long it will take to allocate my payment to my account and get a paid up letter.
KS
Keitumetse S's update17 Jan 2023, 11:19
Reviewer Update
Received sms reference for this complaint, waiting to see how long it will take to allocate my payment to my account and get a paid up letter.
Cell C's replyOfficial
17 Jan 2023, 11:43Good day Keitumetse,
We have advised our Team to ensure that follow ups are done timeously (with the Department the query is escalated to) to ensure that the query is resolved accordingly.
Regards,
^TN
We have advised our Team to ensure that follow ups are done timeously (with the Department the query is escalated to) to ensure that the query is resolved accordingly.
Regards,
^TN
Cell C's reply17 Jan 2023, 11:43
Official
Good day Keitumetse,
We have advised our Team to ensure that follow ups are done timeously (with the Department the query is escalated to) to ensure that the query is resolved accordingly.
Regards,
^TN
We have advised our Team to ensure that follow ups are done timeously (with the Department the query is escalated to) to ensure that the query is resolved accordingly.
Regards,
^TN