Still have not bee re-imbursed

Hi,<br> <br> I had my cellc contract cancelled as the signal quality was very low in my area and cellc agreed to close my contract down without any cancellation fee.<br> <br> I had a cellc representative contact me and was very helpful, my contract was closed successfully.<br> The representative promised me that I would not be charged for my installment in March, this was apparently a goodwill gesture from cellc.<br> However I was billed, I emailed Patrick a few times asking why I have been billed and had no response.<br> Please can you reimburse me the amount in full, and make sure I don't get billed again at the end of this month because clearly your accounts department is not effective.<br> <br> This is the second time I am reporting this on hello peter, something needs to be done.<br> <br>