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Bernice B

1 reviews | Active since Sept 2015

18 Sept 2015, 10:35

STILL GETTING BILLED FOR DREAM1 CONTENT SERVICES

Good Morning, <br> I have requested on numerous occasions since December 2014 to cancel the content services on my contract. I still keep getting billed for these content services and get sms's everyday on something that i am just not interested in. The call center keep stating that they are cancelling and then the month after i see the services on my invoice.<br> This is becoming increasingly frustrating as i am getting billed close to R60 each month for this.<br> <br> Please may someone assist in actually getting rid of them.<br> Thank you.

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Replies (1)
Cell C
Cell C's reply21 Sept 2015, 09:20
Official
Hello BerniceBarker,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN