VD
Vinesh D

1 reviews | Active since May 2015

07 May 2015, 14:47

still getting billed for contract cancelled in '10

so my contract was cancelled in 2010...until finding out that i was still been charged monthly till last year october. I sent a query to cell c to have this resolved and have the amounts reversed and to find out how all my details were changed without my consent...to this day still no luck!<br> <br> upon further inspection, it turns out that all my details regarding my contract were changed besides the billing details...how convenient!!<br> <br> they have made no effort to sort out this problem or have the ability to follow up on the query from last year and as a result people should know about their service, or lack of...it seems like another service provider will benefit from a new customer. sad...considering that i was a cell c customer for more than 10 years...<br> <br>

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Replies (1)
Cell C
Cell C's reply07 May 2015, 15:41
Official
Hello vdoelab,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | VM