1 reviews | Active since Aug 2012
STILL DISGUSTED
<p>I recently advised that I was disgusted with CellC for charging me for calls when the calls I made were included in my 50 minutes calls included in my package. My contract came to an end and the retentions department put me in a special deal. 50 minutes calls 50 SMS And 50 mb data for R29.00. I was told that I could top up at any time. Well 50 mB of data lasts for 2 days and I tried to top up with my bank and it stated that the service provider could not carry out the instructions. I tried to top up on dialing Cell C to be tol that I am on a smart 200 package which I did not ask for and that I cannot go over R 120. My contract was for R100. I am asking the question why am j not being charged R29.00. Cell c is a total ******* </p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | DA
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | DA
Best regards,
Theodora has been in contact with you and the matter has been resolved.
Regards
Cell C | DA
Best regards,
Theodora has been in contact with you and the matter has been resolved.
Regards
Cell C | DA
Best regards,
