1 reviews | Active since Oct 2013
Still deducting for cancelled contract
<p> I cancelled my contract for a data line in March 2016 which was to have last debit order in April 2016. To my suprise Cell C deducted for the same cancelled contract in May and June. I called them to cancel the whole thing and refund me but never got a call back and resorted to reversing the debit orders. </p> <p> </p> <p>I need Cell C to stop trying to debit my account as i received notification of an attempt to debit my account today - or ELSE THEY MUST CANCEL MY EXISTING CONTRSCT BECAUSE IF I UPGRADED MY CONTRACT, WHY WOULD I HAVE TAKE A NEW DATA LINE. iM EXTREMELY ANGRY !!!</p>
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One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
