1 reviews | Active since Oct 2016

18 Apr 2017, 09:21

STILL DEBITING ME ON A CANCELLED CONTRACT!!!

<p>I lodged a complaint on March 24th about being debited on an account that ended on 26 Feb, Cell C responded that benefits were loaded in February therefore this was paid for at the end of the month and that my account was now cancelled. Now I see on 31 March you tried to debit me again for R138.35??? I cancelled this debit but I see Cell C attempted to take this money again on 13 April??? I am now incurring fees with my bank because of this uselessness! I NEED this resolved TODAY! I will NEVER do business with Cell C again due to incompetency!</p>

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Replies (2)
Cell C
Cell C's reply18 Apr 2017, 09:28
Official

Hi Rehana

We have requested one of our team members to look into this matter and assist. Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply18 Apr 2017, 10:39
Official

Moses has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN