Still debiting after contract cancelation

Item: Cell C
Rating: 1

Ive cancelled my contract in Aug paid the total amount due to be clear and now one month later they debit an amount R100 more than usual from my account, with no data received and i gave 30 days notice as well. When trying to contact them by replying to the orginal mail the mail is undelivered.

Horrible service and untruthfull information given

Helpful (0)

Replies (3)

Cell C's replyOfficial

16 Sept 2017, 06:58

Good morning Barnard

Do not despair, we will assist you. Perhaps the cancellation amount that you paid did not include that months current bill but we will find out and assist accordingly.

Do expect communication.

Regards

Cell C | PN

Cell C's reply16 Sept 2017, 06:58

Official

Good morning Barnard

Do not despair, we will assist you. Perhaps the cancellation amount that you paid did not include that months current bill but we will find out and assist accordingly.

Do expect communication.

Regards

Cell C | PN

's updateReviewer Update

16 Sept 2017, 18:41

********** 867

's update16 Sept 2017, 18:41

Reviewer Update

********** 867

Cell C's replyOfficial

18 Sept 2017, 11:54

Kindly respond to Mpho's email for further assistance.

Regards

Cell C | PN

Cell C's reply18 Sept 2017, 11:54

Official

Kindly respond to Mpho's email for further assistance.

Regards

Cell C | PN