JC
Jaco C

1 reviews | Active since Sept 2013

16 Mar 2016, 09:16

still can't get it right

so it's clear now Cell C is full of promises but no delivery, get the idea that the people working for Cell C is either uneducated, not trained or just don't give a flying hoop about the customer service. <br> <br> for 4 months are we struggling to get this account sorted but get so many promises and no delivery, and every person I speak to can't do anything about it. so who can fix my problem as it seems not even Moses Mo****ng could get it right. people that I spoke to was Malebu - first lady I spoke to and still waiting for feedback, Fortunate - 29.01.2016 still waiting on feedback of her investigation, Shelvine - so called supervisor - still waiting on a call from him since January. Finally Moses - who seemed willing to help but needless to say a month later we are still with the same problem. Cell C I suggest you take the loss and cancel this contract as I will not pay you another cent.....

0
Replies (1)
Cell C
Cell C's reply16 Mar 2016, 09:27
Official
Hello Bikey10,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN