ZK
Ziyad K
1 reviews | Active since Feb 2015
05 Apr 2015, 11:37
Still being debited after contract cancelled
I cancelled my Cell C contract on 16 Feb 2015 and paid the required cancellation fee of R371.<br> <br> Why was my account then debited twice after:<br> 31 Mar 2015 CELL C SP ****** R301.22<br> 28 Feb 2015 CELL C SP ****** R48.00<br> <br> Please refund these amounts as my contract is cancelled!<br> <br>
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Cell C's replyOfficial
07 Apr 2015, 07:51Hello Ziyadkhan,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist
with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist
with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply07 Apr 2015, 07:51
Official
Hello Ziyadkhan,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist
with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist
with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN