CvdP
Chantelle van der Pohl

1 reviews | Active since Sept 2015

20 Oct 2015, 07:14

STILL BEING DEBITED!

On 18 Sept I filed a report with Cell C for incorrectly debiting me. They told me the reason is because i have to pay an amount, which if I do the debits will stop. I did this, but it is now a month later and I have been debited incorrectly twice! Today I got debited incorrectly again! I have wasted time and money having to go to the bank to reverse this! Is cell C going to refund me for all the bank charges for their mistakes. Its getting ridiculous now. I have paid my pre-cancellation amount in July already and I am still experiencing problems with Cell C!

0
Replies (1)
Cell C
Cell C's reply20 Oct 2015, 07:56
Official
Hello USERC4,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN