AP
Ashnee P
1 reviews | Active since Aug 2013
01 Sept 2022, 08:39
Still being charged for a contract that migrated to prepaid 2 years ago.
Dear Cell C,
Despite several calls and emails to your department regarding my cellphone contract that was cancelled and migrated to prepaid 2 years ago, you still debit my account on a monthly basis. This has been going on for 2 years now and I end up incurring charges on reversal of debit orders or referred debit orders.
How long does it take for your system to update that this number is now prepaid
Cellphone number: ***
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Ashnee P's updateReviewer Update
03 Oct 2022, 15:141 month later, I am still being debited and incurring unnecessary bank charges.
My complaint was assigned to someone, who does not answer his calls or emails, and all voicemail messages sent by him are almost in audible and do not have contact details???
My complaint was assigned to someone, who does not answer his calls or emails, and all voicemail messages sent by him are almost in audible and do not have contact details???
AP
Ashnee P's update03 Oct 2022, 15:14
Reviewer Update
1 month later, I am still being debited and incurring unnecessary bank charges.
My complaint was assigned to someone, who does not answer his calls or emails, and all voicemail messages sent by him are almost in audible and do not have contact details???
My complaint was assigned to someone, who does not answer his calls or emails, and all voicemail messages sent by him are almost in audible and do not have contact details???