NI
Nasreen I

1 reviews | Active since May 2013

01 Feb 2018, 09:37

Still being billed for "Getmore" that was cancelled in Aug 2017

PLEASE CALL ME URGENTLY ACCOUNT DEBITED AGAIN INCLUDING GETMORE SERVICES!!!

@ Accounts I have sent you guys a mail stating that I want all debits cancelled from my account and I will make payment via EFT as its too hard for CELL C accounts department to make an adjustment on the debit amount on my account. Clearly this mail that I sent to you last month was ignored simply because people cannot do their jobs that they get paid to do!

I would like a refund now for ALL funds that was debited out my account since last year Oct 2017 until date.

The only amount that you guys were supposed to debit was R264 per month.... so all other amounts that were debited should be reimbursed as I forgave your mistake in the beginning but going 6 months down the line you cant be making the same mistakes!!!!

Getmore says that they transfered all these funds on 3 occasions back to cell c.... So why still debit me for it and also still take the money from Getmore????? Seems like Cell C is now also involved in ****s and theft, thats how its looking for the past couple of months!

0
Replies (3)
Cell C
Cell C's reply01 Feb 2018, 10:44
Official

Good morning Nasreen

Kindly refer to the email Moses sent a few minutes ago at 10:23 AM.

Regards

Cell C | PN

NI
Nasreen I's update01 Feb 2018, 13:59
Reviewer Update
Hi I did not receive a mail from Moses nor did I get a call from anyone from Cell C. I called this morning and I mailed Moses, and Fisani and ********** and asked for someone to call me urgently and this is still not done.
Cell C
Cell C's reply01 Feb 2018, 15:27
Official

He sent the email to your Gmail account at 10:23 AM and he sent another just now at 15:23 PM after I told him what you stated above.

Please check your emails.

Regards

Cell C | PN