DL
Deirdre L
1 reviews | Active since Jul 2011
01 Apr 2015, 09:58
STILL BEING BILLED FOR A CANCELLED CONTRACT
based on our communication with Blanche, in February where Cell C was deducting amounts after the cancellation of the contract, I had hoped we put everything to bed and the contract is cancelled and we would not have to again contact Cell C.<br> Today I noticed that Cell C AGAIN deducted money off our account for R69.30. could you kindly advise why now after 3 months of cancellation, we still paying?<br> <br> The response in Feb read: This account is settled in full.Please accept our apology for the inconvenience this matter has caused.<br> <br> YET AGAIN MONEY IS TAKEN OFF OUR ACCOUNT.<br>
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Cell C's replyOfficial
01 Apr 2015, 10:16Hello Deelemm,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply01 Apr 2015, 10:16
Official
Hello Deelemm,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN