1 reviews | Active since Jan 2012
Still being billed after paying my account
Good day,<br> <br> I canceled my account (***) with you, and I paid the full outstanding amount + penalty fee for cancelling my 24 month contract with you on the 3rd February 2015, for the amount of R3,435.77 as discussed with your consultants. <br> <br> After payment was made, I was told to call to confirm that payment was received 2 days later, I did so and the consultant informed me that all has been finalized. That was on the 6th February 2015. It is now the 13th March 2015, and I am still receiving bills from you people. How *********** does a company need to be in order for them to start employing people who are capable of doing the job right the first time? The whole reason as to why I opted to pay the penalty fee to leave you people was due to your pathetic service, and shown in this matter, I was 100% correct to do so. <br> <br> Fix this when you feel as if you are actually capable of doing so. <br> <br>
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
