Still awaiting for contract activation

I have receive a new contract phone, and I was told to call the Cell C Direct number 084 145, I have been trying to call them since 11:00 am yesterday until today I was unable to speak to a consultant, and their voice note keep on saying they know my time is important to me, i have to be little patient longer, I have been on the line waiting for consultant for more than 30 minutes, so my phone is off because I am unable to speak to a consultant.