1 reviews | Active since Nov 2024
Still at Cell C *****ing
I am taking my business elsewhere. Worst connection ever, worst customer service ever, not taking accountability, shifting the blame.
Never in my life have I been treated like this. Not with Telkom mobile and definitely not with Vodacom. Never even had any issues with them that I can recall, will recommend Vodacom or Telkom to anyone, but Cell C. Never. Just waiting to see if they credit my data back by tomorrow 12 noon as they promised to phone me by then, if that is not happening, then they just los another customer, yes they gaining customer but this new customers they are gaining are leaving as quickly as the old customers. So basically losing more customers than gaining.
I wonder who's to blame for losing customers? The customers themselves or Cell C? Oh wait, its the customers because Cell C does not take accountability for their actions.
Tomorrow at noon will be the last. Then porting to different network. Cell C you got till noon as promised from you advisor
Thanks
We are truly sorry to hear about your negative experience with Cell C. We deeply regret that we have not met your expectations, and we understand your frustration. We take your feedback seriously and acknowledge that poor customer service and lack of accountability are not acceptable.
Rest assured that Pretiness from our support team is still actively working on your query, and we apologize for any miscommunication or delays you’ve encountered.
While we understand your decision to consider porting to another network, we genuinely hope we can restore your confidence in our services before you make your final decision. Our goal is to ensure every customer feels valued and satisfied, and we deeply regret that we haven’t been able to deliver that for you.
Regards
Cell C | DA
Best regards,
We are truly sorry to hear about your negative experience with Cell C. We deeply regret that we have not met your expectations, and we understand your frustration. We take your feedback seriously and acknowledge that poor customer service and lack of accountability are not acceptable.
Rest assured that Pretiness from our support team is still actively working on your query, and we apologize for any miscommunication or delays you’ve encountered.
While we understand your decision to consider porting to another network, we genuinely hope we can restore your confidence in our services before you make your final decision. Our goal is to ensure every customer feels valued and satisfied, and we deeply regret that we haven’t been able to deliver that for you.
Regards
Cell C | DA
Best regards,