PM
Plantina M
1 reviews | Active since Dec 2020
15 Apr 2024, 15:16
Still angry at how cell c is handling my query
Cell c got a lady by the name Nelisiwa to call me but the only I dislike is to be called and be made a fool when explaining myself of how the whole story happened. So cell c wants me to go the legal route in order to conclude this matter
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Replies (4)
Cell C's replyOfficial
15 Apr 2024, 15:33Dear Plantina Mtshiselwa
Thank you for reaching out to us regarding your recent experience with Nelisiwa from Cell C.
We apologize for any frustration or inconvenience you may have encountered during your interaction.
We take your feedback seriously and want to assure you that we are committed to resolving this matter to your satisfaction. Our goal is to address your concerns effectively and avoid any misunderstandings.
Our Team will be in touch to assist accordingly and we look forward to resolving this matter amicably.
Regards,
Cell C | TM
Thank you for reaching out to us regarding your recent experience with Nelisiwa from Cell C.
We apologize for any frustration or inconvenience you may have encountered during your interaction.
We take your feedback seriously and want to assure you that we are committed to resolving this matter to your satisfaction. Our goal is to address your concerns effectively and avoid any misunderstandings.
Our Team will be in touch to assist accordingly and we look forward to resolving this matter amicably.
Regards,
Cell C | TM
Cell C's reply15 Apr 2024, 15:33
Official
Dear Plantina Mtshiselwa
Thank you for reaching out to us regarding your recent experience with Nelisiwa from Cell C.
We apologize for any frustration or inconvenience you may have encountered during your interaction.
We take your feedback seriously and want to assure you that we are committed to resolving this matter to your satisfaction. Our goal is to address your concerns effectively and avoid any misunderstandings.
Our Team will be in touch to assist accordingly and we look forward to resolving this matter amicably.
Regards,
Cell C | TM
Thank you for reaching out to us regarding your recent experience with Nelisiwa from Cell C.
We apologize for any frustration or inconvenience you may have encountered during your interaction.
We take your feedback seriously and want to assure you that we are committed to resolving this matter to your satisfaction. Our goal is to address your concerns effectively and avoid any misunderstandings.
Our Team will be in touch to assist accordingly and we look forward to resolving this matter amicably.
Regards,
Cell C | TM
PM
Plantina M's updateReviewer Update
15 Apr 2024, 21:13I am truly not happy about how stupid the people who have been assigned to call me, make me feel. The story I tell them is definitely not what they want to hear instead all they are after is me to pay for data I never used nor did I receive. I not want to go the legal way and make sure I sue cell c for all
PM
Plantina M's update15 Apr 2024, 21:13
Reviewer Update
I am truly not happy about how stupid the people who have been assigned to call me, make me feel. The story I tell them is definitely not what they want to hear instead all they are after is me to pay for data I never used nor did I receive. I not want to go the legal way and make sure I sue cell c for all
PM
Plantina M's updateReviewer Update
15 Apr 2024, 21:15Sue them for all the deformation of character and the humiliation they have caused me health-wise and the time wasted
PM
Plantina M's update15 Apr 2024, 21:15
Reviewer Update
Sue them for all the deformation of character and the humiliation they have caused me health-wise and the time wasted
Cell C's replyOfficial
16 Apr 2024, 08:12Dear Plantina Mtshiselwa,
Please accept our sincere apologies for the manner in which your query is being dealt with.
The matter has been escalated to management for further assistance.
Feedback will be provided as soon as possible.
Cell C | DA
Please accept our sincere apologies for the manner in which your query is being dealt with.
The matter has been escalated to management for further assistance.
Feedback will be provided as soon as possible.
Cell C | DA
Cell C's reply16 Apr 2024, 08:12
Official
Dear Plantina Mtshiselwa,
Please accept our sincere apologies for the manner in which your query is being dealt with.
The matter has been escalated to management for further assistance.
Feedback will be provided as soon as possible.
Cell C | DA
Please accept our sincere apologies for the manner in which your query is being dealt with.
The matter has been escalated to management for further assistance.
Feedback will be provided as soon as possible.
Cell C | DA