PP
Philip P

1 reviews | Active since Nov 2014

04 Jan 2018, 09:59

Still all lies and no action

Firstly it is a pity the only way one can communicate with Cell C is via Hello Peter. Got 2 calls after one of my many complaints on social media and hello peter and was given some feedback. I requested a case number and a e-mail confirming progress...... why am I surprised I never received anything after promises by 2 agents one being Danielle,. Nearly 3 months now I cant work on banking and internet cause of no signal. I cant keep changing my connection each time I leave home or want to work. Check your recordings to see who did not do their job. Was told 2 weeks to upgrade tower!!!!. Still no resolution and no feedback. And please dont phone me and ask me for all me details again as in the past. If the data was not so cheap I would not be using you. Your company is a disgrace to our business world

0
Replies (2)
Cell C
Cell C's reply04 Jan 2018, 10:12
Official

We have requested one of our team members to follow up with our Network Department and provide feedback. Do expect communication.

Regards

Cell C | DA

PP
Philip P's update04 Jan 2018, 10:17
Reviewer Update
This answer is getting stale........ but lets see.