*****STERS ON MY NAME AGAIN

I AM THE VICTIM OF THE SAME SITUATION WITH CELL C. I a victim of ***** or of ******* cell c employees who renewed my contract and taken a cell phone without me or my consent on my name on Sunday 28/08/2023, i thought by them running a security check and affordability check before giving credit to any one may assist me from this victimization but not, this had happened to me before 2 years ago with cell c although it was resolve but no one was brought to book, this norm happens during weekends where other of help departments are closed, and this is done by calculating *****sters within cell c. yes i will not pay for that by what about my credit profile, what about my name and those who drag my name with debts that i have nothing to to with. Is cell c vetting its people and what is the purpose of all these security questions they as up on you call if they can give cell phones out just like that?. "I believe all call are recorded" cell c, i will need those records. PLEASE ADVISE what actions do I need to take from here on.