1 reviews | Active since May 2015
STEELING FROM A LOYAL 3 YEAR CUSTOMER
BOOKED MY PHONE IN FOR RE PARES AT CELL C CANAL WALK / CENTURY CITY ON THE 17 NOVEMBER 2015 AROUND 10AM .THE BRANCH MANAGER CARL (THINK THATS HIS NAME ) ASSISTED TO BOOK IN MY REPAIRS , HE BOOKED MY PHONE IN WITH MY SIM CARD BECAUSE HE COULD NOT REMOVE THE SIM OR DID NOT NO HOW TO . TODAY THE 11 DECEMBER 2015 I COLLECTED MY PHONE FROM THE CANAL WALK STORE , OPEND IT NO SIM , THE BRANCH MANAGER DECIDED TO OFFER ME A FREE SIM SWAP , I AGREED TO IT , GOT HOME NO MINUTES AND NO DATA , PHONED THE CALL CENTRE , ****KED TO THE TEAM LEADER ALGAR AFRICA ALL HE KEEP ON SAYING IS \'WE CANT HELP YOU SIR"' NOW THIS IS THE SERVICE CELL C OFFERS NO HELP ONLY THINK THEY CAN DO IS TO STEEL FROM A LOYAL 3 YEAR CUSTOMER . ***"""
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
