cR
christopher R

1 reviews | Active since May 2012

06 Oct 2016, 13:19

*****ING YOUR MONEY WITHOUT YOU EVEN KNOWING

<p>Hi,</p> <p> </p> <p>This is just to warn all the Cell C clients,</p> <p> </p> <p>If you have set up a limit on your contract (CAPPED IT), Cell C has changed your limit without letting you know becuase they have got some new system,</p> <p> </p> <p>I had to find out my self that by viewing my statement that i went over my limit that i had set. so I called Cell C to find out why was that just for them to tell me sorry they got a new system and it was automaticly set to R100,</p> <p>as far as I know I never gave them the permission to change my limit so people please can you check that Cell C hasnt changed your Limits or otherwise expect an unexpected bill at the end of the month.</p> <p> </p> <p>As far as im concerned they never got my permission to change my limit, it is actually theft.</p> <p> </p> <p>well just thought I'd let you all know</p> <p> </p> <p> </p>

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Replies (2)
Cell C
Cell C's reply06 Oct 2016, 14:13
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply07 Oct 2016, 15:34
Official

Patrick confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN