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collen B

1 reviews | Active since Feb 2013

01 May 2018, 15:42

*****ing my money and threatening me

Cell C stole my money from me and are saying that I have to comply or else i will face them in the court of law.

which agents are trained to talk like this to their clients? She (the agent) said shes is the shift manager. I am completely shocked by her communication and customer care s****s.

I need my matter to be addressed and sorted by a relevant person and not someone from the social media department.

if u do try to get in touch with me, please call me after 16:35 weekdays or anytime over the weekend.

0
Replies (1)
Cell C
Cell C's reply02 May 2018, 08:50
Official

Good morning Collen

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN