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simonay P
1 reviews | Active since Jan 2015
09 Oct 2021, 13:11
*****ing my money and demanding payment!
I made 2 Payne ts in error on 23.09.2021 and Cell C is hasselling me to pay my account. I am in credit but I called 10 times today and they all of a sudden decided not to answer calls at 1pm.i am so sick and tired of dealing with retards cos 1 person said to email *** then when I call back to check that my email was reviewed I am told to use another email address. I can't deal with stupid people man. I had to evoke their rights to do a debit order because of the fact they never don't my debit order on my salary dates. Now that I am doing the eft myself they still can't get it right. I demand my refund to be Don asap I am not waiting 7 days!
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Replies (4)0
Replies (4)sP
simonay P's updateReviewer Update
11 Oct 2021, 14:06NOBODY ASSISTED ME. CELL C IS LYING THAT THEY RESPONDED PRIVATELY!!!!! THESE PEOPLE ARE PAYHETIC WITH THEIR SERVICE.
I RECEIVED A TEXT STATING MY ACCOUNT IS R744 O/S AND R451 AND R954.... NOBODY KNOWS HOW TO DO THEIR JOBS AT CELL C. DISGUSTING SERVICE. MY REFUND HAS STILL NOT BEEN PROCESSED!!!!!!!!
I RECEIVED A TEXT STATING MY ACCOUNT IS R744 O/S AND R451 AND R954.... NOBODY KNOWS HOW TO DO THEIR JOBS AT CELL C. DISGUSTING SERVICE. MY REFUND HAS STILL NOT BEEN PROCESSED!!!!!!!!
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simonay P's update11 Oct 2021, 14:06
Reviewer Update
NOBODY ASSISTED ME. CELL C IS LYING THAT THEY RESPONDED PRIVATELY!!!!! THESE PEOPLE ARE PAYHETIC WITH THEIR SERVICE.
I RECEIVED A TEXT STATING MY ACCOUNT IS R744 O/S AND R451 AND R954.... NOBODY KNOWS HOW TO DO THEIR JOBS AT CELL C. DISGUSTING SERVICE. MY REFUND HAS STILL NOT BEEN PROCESSED!!!!!!!!
I RECEIVED A TEXT STATING MY ACCOUNT IS R744 O/S AND R451 AND R954.... NOBODY KNOWS HOW TO DO THEIR JOBS AT CELL C. DISGUSTING SERVICE. MY REFUND HAS STILL NOT BEEN PROCESSED!!!!!!!!
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simonay P's updateReviewer Update
11 Oct 2021, 16:42What the actual fk are you people trying? HOW MANY DAM PROOFS MUST I SEND. THIS IS REDICULOUS!!!!!!!! YOU PEOPLE HAVE THE WORST CUSTOMER SERVICE EVER I AM REPORTING YOU TO THE OMBUDSMAN
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simonay P's update11 Oct 2021, 16:42
Reviewer Update
What the actual fk are you people trying? HOW MANY DAM PROOFS MUST I SEND. THIS IS REDICULOUS!!!!!!!! YOU PEOPLE HAVE THE WORST CUSTOMER SERVICE EVER I AM REPORTING YOU TO THE OMBUDSMAN
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simonay P's updateReviewer Update
11 Oct 2021, 23:05ONCE AGAIN! NOBODY HAS RESPONDED OR SORTED MY PAYMENT AND REFUND OUT!!!! HOW MANY TIMES MUST I CALL, SEND PROOF, COMPLAIN????
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simonay P's update11 Oct 2021, 23:05
Reviewer Update
ONCE AGAIN! NOBODY HAS RESPONDED OR SORTED MY PAYMENT AND REFUND OUT!!!! HOW MANY TIMES MUST I CALL, SEND PROOF, COMPLAIN????
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simonay P's updateReviewer Update
12 Oct 2021, 09:30When will the refund be processed. Why is it taking so long to allocate a payment which has a reference number you people supp****? Why was my payment never allocated in the first place? Why could nobody check on the bank statement for the payments? Why did I have to email 30 times call 20 times and after trying to sort this out 1 week later still my payment has not been allocated. Nor has my refund been proceeded. Why did it take a Manager from N1 city branch to email you people then only somone auctioned the request? What is the point employing people who work from home but they cannot assitm they don't know how to search for emails. They end the call instead of escalating. They can't transfer calls. They take lunch on a Saturday when they work 4 hours? I want an answer to all my questions because someone needs to take responsibility and fast.
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simonay P's update12 Oct 2021, 09:30
Reviewer Update
When will the refund be processed. Why is it taking so long to allocate a payment which has a reference number you people supp****? Why was my payment never allocated in the first place? Why could nobody check on the bank statement for the payments? Why did I have to email 30 times call 20 times and after trying to sort this out 1 week later still my payment has not been allocated. Nor has my refund been proceeded. Why did it take a Manager from N1 city branch to email you people then only somone auctioned the request? What is the point employing people who work from home but they cannot assitm they don't know how to search for emails. They end the call instead of escalating. They can't transfer calls. They take lunch on a Saturday when they work 4 hours? I want an answer to all my questions because someone needs to take responsibility and fast.