1 reviews | Active since Jul 2011
*****ing my money
I have been trying since June of 2015 to cancel 2 of my contracts with cell C, it finally got sorted out in the beginning of November (or so I thought). <br> They continued deducting money from my account every month and every month I try and cancel the contract, your staff just keeps on lying to me promising me my contracts are cancelled every time I try and call them but yet they keep on deducting money every month.<br> I got contacted by one of you staff members who told me I would be refunded if I could provide proof of previous cancellation. I sent him the email on the 17th of February and there has been no reply, and yet another deduction. Please sort out your business CellC I am fed up with you and I don't even use your services!
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
