*****ING MY MONEY

So this is the second contract that Cell C is *****ing me over with. I called in several times since October 2021 to cancel my contract that is ending now in December 2021. Your consultant at customer service needs some serious upskilling and coaching on how to guide and service customer as they told me i need to call in the same month my contract ends in order to cancel. To my surprise i just called Cell C to cancel and i am being told i need "Serve a 30 day Notice" which means that i will still be debited end January 2022. How lovely all that i hear is sorry that you were misinformed well that does not do it for me. GET YOUR ACT TOGETHER