1 reviews | Active since Mar 2011
*****ing my money
<p>I am a former customer of Cell C. I cancelled my contract in Jan 2017. On the 1st of March I get debited R499.79!!! I contact the customer care, my details were taken and I am advised you guys will get back to me in 2-3 days time. I find this unacceptable as now I am out of pocket with R 500 and have wait for you guys to look into an error at my expense. This is an unauthorized debit on my account and i find it to be dishonest and consider it *****ing!!!</p>
As per our system it reflects that the payment was received but was not allocated under the correct number, we have referred this to the relevant department for further assistance and feedback will be provided.
Apologies for the error, we will ensure that this matter is sorted.
Regards
Cell C | MH
As per our system it reflects that the payment was received but was not allocated under the correct number, we have referred this to the relevant department for further assistance and feedback will be provided.
Apologies for the error, we will ensure that this matter is sorted.
Regards
Cell C | MH