*****ing my airtime

<p>Yesterday I recharged with R15 airtime so the emergency airtime went off and left me with R4 airtime so I tried to take another emergency airtime and it didnt aloud me to take the emergency airtime so I phoned Cell C and they told me that they have a problem with the system and it might take a while. After 5 min I tried again taking emergency airtime and it told me it was processed. I phoned the cell c info line to take the whatsapp data option. So it told me Ive got insufficient airtime. When I checked it said my balance was R0.00. I phoned again to the customer care and they told me that my updates was taken off. So I checked my updates that was selected only with wifi. Phoned back a guy then again said they cant see anything on the system we must phone back in the morning. Phoned this morning the guy said we used it on internet and sended us a sms with the usage which showed us we used the airtime at 14:40 but we only loaded the airtime at 17:30 something is clearly wrong or they dont want to give the airtime back</p>