yD
yvette D

1 reviews | Active since Mar 2009

07 Mar 2022, 12:38

*****ing Money on Terminated Contract

In January I moved to Hyde Park and asked Cell C to move my fibre. I was informed by Cell C that they don’t have fibre support in Hyde Park. Due to this reason and only this reason I had to cancel my month to month contract with Cell C. Cell C continues to debit my account although I no longer use their services and moved to another service provider. Cell C processed a debit order on 1 December and 31 December 2021. Effectively I don’t owe them a penny as the contract was terminated on 5 January 2022. I find this highly *********. Please may all my details be removed from Cell C’s database. I have informed my bank not to honour any future debit orders from Cell C.

0
Replies (1)
Cell C
Cell C's reply07 Mar 2022, 14:55
Official
Hi Yvette 

Thank you for contacting Cell C. 

We have submitted the query. Our team will be in touch. 

Regards
^MP