yD
yvette D
1 reviews | Active since Mar 2009
07 Mar 2022, 12:38
*****ing Money on Terminated Contract
In January I moved to Hyde Park and asked Cell C to move my fibre. I was informed by Cell C that they don’t have fibre support in Hyde Park. Due to this reason and only this reason I had to cancel my month to month contract with Cell C. Cell C continues to debit my account although I no longer use their services and moved to another service provider. Cell C processed a debit order on 1 December and 31 December 2021. Effectively I don’t owe them a penny as the contract was terminated on 5 January 2022. I find this highly *********. Please may all my details be removed from Cell C’s database. I have informed my bank not to honour any future debit orders from Cell C.
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Replies (1)Cell C's replyOfficial
07 Mar 2022, 14:55Hi Yvette
Thank you for contacting Cell C.
We have submitted the query. Our team will be in touch.
Regards
^MP
Thank you for contacting Cell C.
We have submitted the query. Our team will be in touch.
Regards
^MP
Cell C's reply07 Mar 2022, 14:55
Official
Hi Yvette
Thank you for contacting Cell C.
We have submitted the query. Our team will be in touch.
Regards
^MP
Thank you for contacting Cell C.
We have submitted the query. Our team will be in touch.
Regards
^MP
