1 reviews | Active since Nov 2016
*****ing money if you dont watch your account
<p>I discovered I am being charged for a handset I didnt have. I then queried it and it was taken care of and I was going to be creditted. Well 2months later no credit and you billed me again for the handset. well done! I am really not impressed with your shocking admin and lack of records. The proper terms of the contract are not recorded either. I was allowed a upgrade after 12months which I didnt want so I declined and wanted the handset fee dropped which it wasnt. Its a 24month contract with a 12month option to upgrade. How can you guys not understand that the handset was paid in 12months. otherwise how can you allow me to upgrade!!!</p>
We have referred this matter to one of our consultants for assistance. Do expect communication. Apologies for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our consultants for assistance. Do expect communication. Apologies for the inconvenience caused.
Regards
Cell C | PN
Patrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Patrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
You debitted me again, i cant believe you are so dishonest in your business dealing!!! I still havnt recieved my credit!!! Legal action seems to be the only way to stop you taking my money *******ly!!!
You are the most rediculous company I have ever had the displeasure of dealing with!!!
thobeka
lesego - cancelled contract in october
02-dec 2016
10:32
Thobeka said she will call in 1hr
02-12-2016 15h41 called them as they didnt call back
after complaining on hellopeter I finally got someone from cell c to help me
Credit promised R1901
R181 for charges incurred on calls
Total to be paid out R1718.50
facebook ref ********** 227
hellopeter ref ********** 036
I have still not recieved my credit but I got billes again!!! R948.21 I cancelled my contract over a month ago and you still billing me. wow!!!!
After enquiring about my first credit there is no record of it at all even tho I was called by a reprisentative several times to confirm it. Just blown away
You debitted me again, i cant believe you are so dishonest in your business dealing!!! I still havnt recieved my credit!!! Legal action seems to be the only way to stop you taking my money *******ly!!!
You are the most rediculous company I have ever had the displeasure of dealing with!!!
thobeka
lesego - cancelled contract in october
02-dec 2016
10:32
Thobeka said she will call in 1hr
02-12-2016 15h41 called them as they didnt call back
after complaining on hellopeter I finally got someone from cell c to help me
Credit promised R1901
R181 for charges incurred on calls
Total to be paid out R1718.50
facebook ref ********** 227
hellopeter ref ********** 036
I have still not recieved my credit but I got billes again!!! R948.21 I cancelled my contract over a month ago and you still billing me. wow!!!!
After enquiring about my first credit there is no record of it at all even tho I was called by a reprisentative several times to confirm it. Just blown away
Patrick call this morning and said the debit order did bounce like i stated in my previous conversation with the other operator. and Cell C is unwilling to compensate me for my time and frustration caused by their system that cannot be changed and will continue to debit me. Love it.
You have no sense of the damage your system does to peoples credit rating when an unsuspected debit order comes through that was not planned for. Well who cares right? you are a big corporate and ***** the customer as long as you get your money. not even a here is a free 100gig data bundle to compensate nothing. You need to hire someone to help you learn how to do proper customer service.
I have spent hours trying to sort this out with you and you know what I get in return another debit order. wow thank you Cell C for ruining the start of my year.
Looking forward to making everyone know how bad your service is. get used to it. cause 2017 is gonna rock your boat.
Patrick call this morning and said the debit order did bounce like i stated in my previous conversation with the other operator. and Cell C is unwilling to compensate me for my time and frustration caused by their system that cannot be changed and will continue to debit me. Love it.
You have no sense of the damage your system does to peoples credit rating when an unsuspected debit order comes through that was not planned for. Well who cares right? you are a big corporate and ***** the customer as long as you get your money. not even a here is a free 100gig data bundle to compensate nothing. You need to hire someone to help you learn how to do proper customer service.
I have spent hours trying to sort this out with you and you know what I get in return another debit order. wow thank you Cell C for ruining the start of my year.
Looking forward to making everyone know how bad your service is. get used to it. cause 2017 is gonna rock your boat.