HJ
HB J

1 reviews | Active since Aug 2010

25 Jun 2018, 07:38

*****ing money from pensioners

Cell C is trying daily to deduct two debit orders from my 85 year old father even though he never agreed to a new contract but just wanted to extend his old one. Sales guys took advantage of the fact that he is hard of hearing. After three months of stress causing him ill health, I assisted him and they promised to cancel both agreements. Now they are trying to take all the debit orders outstanding from his bank account every other day. What greedy ***s they are

0
Replies (3)
Cell C
Cell C's reply25 Jun 2018, 08:01
Official

Good morning Hannelie

As per the system, the consultant cancelled the new contract as you requested.

We will get someone to assist.

Regards

Cell C | PN

HJ
HB J's update25 Jun 2018, 09:56
Reviewer Update
Thank you for your call, I have forwarded you all the previous emails. Three debit orders deducted today so far, I trust you will refund all the charges
Cell C
Cell C's reply26 Jun 2018, 12:13
Official

Maropeng has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN