1 reviews | Active since Feb 2017
*****ing money AFTER a contract is cancelled
<p>I cancel my contract with you guys on March 21, 2017 and pay R267 to have it cancelled. </p> <p>On May 3, 2017 I'm debited AGAIN which leaves my account in the negative. When calling your customer services she gives me **** on why she can't reverse the amount, why she can't put me on the line manager and while talking to me she has a conversation with someone else! </p> <p> </p> <p>I need my account reinstated for the amount you guys debited incorrectly!</p>
We apologise for the manner in which the agent handled your query and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
We apologise for the manner in which the agent handled your query and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
