PS
PIETER S

1 reviews | Active since Jul 2014

06 Feb 2019, 10:45

*****ing from my account

Cell C is *****ing money from my bank account. After contacting their "customer care", it is clear that my contracts were switched to prepaid upon expirey last year November. It is clear the the debit order should've been stopped. Why is this legal? This is theft!

0
Replies (2)
Cell C
Cell C's reply06 Feb 2019, 11:07
Official
Good morning Pieter

We will get one of our team members to look into this matter and assist. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply07 Feb 2019, 09:33
Official
Mpho had been in contact with you to assist with this matter. He advised that both of your contracts have been cancelled.  He further advised that in January 2019 your account was debited as a result of the additional usage incurred in December 2018.

Regards
Cell C | PN

Best regards,