*****ING FROM CUSTOMERS BY TRAPING THEM

HELLO MY WIFE VISITED CELL IN 424 WEST STREET ON THE 13/10/2015 TO LOOK FOR ASSISTANCE ON THE MODEM SHE HAS BEEN USING.SHE MET A GUY CALLED ASHLINA WHO IS AN ASSISTANT MANAGER OF THE STORE WHO ADVISED HER TO BUY A NEW MODEM FOR R599.00 ASSURING HER THAT IF SHE BUY FROM THE STORE,THE MODEM HAS RVALIDITY OF SERVICE FOR 365 DAYS AND THAT SHE WILL HAVE ACCESS TO THE INTERNET FOR ONE YEAR WITHOUT LOADING OTHER DATA.HE ASSURED HER THAT SHE WILL BE ALSO GIVEN 3GB ON TOP.MY WIFE AGREED TO LEAVE THE ONE THAT SHE IS USING TO BUY A NEW ONE BECAUSE OF THE ADVANTAGES OFFERERED TO HER.SINCE SHE IS WORKING ,SHE WAS USING INTERNET ONLY IN THE EVENING FOR SOMETIMES TWO HOURS MAXIMUM BUT SUPRISINGLY TWO WEEKS LATER SHE WAS UNABLE TO ACCESS THE NET BECAUSE THERE WAS NO DATA.WHEN WE APPROACHED THE STORE THE GUY HAS TOLD US THAT IT WAS NOT THE ACCESS TO THE INTERNET THAT WAS VALID FOR ONE YEAR BUT IT WAS THE SIM CARD THAT WAS VALID FOR ONE YEAR.IF IT WAS THE CARD THAT WAS VALID FOR ONE YEAR,MY WIFE HAD ANOTHER CARD AN, I DIDN'T SEE THE NEED FOR HER TO BUY A NEW MODEM .THE STAFF IN CELL C ARE TRAPING CUSTOMERS SO THAT THEY SELL WHAT THE CUSTOMER DON'T NEED.<br> CELL C BRAND IS DISHONEST.