IW
Ilane W

1 reviews | Active since Oct 2014

11 Nov 2021, 18:57

*****ing from customers and don't bother to communicate with their costumers

I canceled my contract with them in June 2021. The contract was only R49 per month. Every month after I cancelled it the debit order still goes off. This month the debit order was R525!!!! This is *****ing !!!!! They don't answer the email I send them and this issue is just being ignored by Cell C. I don't see how anyone can do business with them.

Above complanate was written more than a week ago. To date, they talked to me on this platform and send a email. I have rep**** to this email and send a few other there after with no reply. I am posting on this platform because it is the only place I a get to talk to someone from Cell C. This is also inform them that I am now going to the Police to open a case of theft and giving all this information over to the ombudsman to take this case further.

0
Replies (2)
Cell C
Cell C's reply11 Nov 2021, 20:18
Official
Hi Ilane Welgemoed  

Thank you for contacting Cell C. 

We regret to hear about your unpleasant experience. 

Our team will be in touch to provide assistance. 

Regards
^MP 
IW
Ilane W's update23 Nov 2021, 10:50
Reviewer Update
I am still waiting for this matter to be resolved!!!!